About Goodie Vibes

Goodie Vibes (goodievibes.com), a Canadian e-commerce retailer specializing in premium and hard-to-find health supplements

Founded in 2018 by Despina Diamantopoulos, the business originated from her personal search for high-quality supplements that were expensive and difficult to import into Canada. Despina and her team focus on curating brands they trust and use themselves.

The Problem

Goodie Vibes was losing money to FX fees and struggling to manage cross-border payments efficiently

As a Canadian e-commerce retailer with a US-heavy supply chain, Goodie Vibes operated in two currencies—generating revenue in CAD while incurring most of their expenses in USD. But their traditional banking setup made that model costly and complex.

Using a patchwork of Canadian credit unions, USD accounts, and standard credit cards, they were hit with unfavorable exchange rates and conversion fees every time they moved money or made a USD purchase. On top of that, paying US vendors—like their warehouse—meant navigating around e-transfer limitations and extra fees charged to the vendors themselves.

Accounting was no easier. Goodie Vibes’ finances were initially blended with another business the founders were running, making it difficult to track performance, manage cash flow, or get a clear picture of how the business was doing.

The Solution

One unified platform to simplify cross-border operations and reduce costs

In late 2024, Goodie Vibes discovered Loop—a platform purpose-built to solve the exact financial pain points they were facing. With Loop, they consolidated CAD revenue and USD expenses under one roof, eliminating the need to juggle multiple banks and accounts.

Loop’s competitive exchange rates and low conversion fees replaced the costly currency conversions they were dealing with before. And with Loop’s USD credit card, they could make purchases in USD directly—without paying extra to convert from CAD.

Payments to US vendors also became seamless. Loop’s built-in ACH capabilities let Goodie Vibes pay their warehouse and other partners easily and without friction. Onboarding was simple and fast, supported by personalized help from their dedicated account manager, Hassan.

Loop also made it easy to separate the finances of Goodie Vibes from the founders’ other business, delivering greater clarity and control over cash flow and profitability.

The Results

Lower FX costs, better vendor relationships and clearer financial visibility

Switching to Loop helped Goodie Vibes significantly reduce their foreign exchange costs, putting more money back into their business. Moving all cross-border transactions onto a single platform streamlined their financial operations and saved time.

Vendor payments, once a source of frustration, are now fast and fee-free thanks to Loop’s US payment capabilities. And with their finances now clearly separated, Goodie Vibes has a better handle on their performance and growth trajectory.

From onboarding to ongoing support, Loop has proven to be a trusted financial partner—helping Goodie Vibes scale their cross-border business with confidence.