The Problem

PlanURstay was losing thousands to FX fees, complicating payments and hurting their bottom line.

As a corporate housing provider operating across North America, PlanURstay needed to send and receive payments in both USD and CAD. Using a large Canadian bank, they were being charged approximately $150 in FX fees for every $5,000 USD transaction—an unsustainable cost that was directly impacting their margins.

Managing payments to both US and Canadian suppliers only added to the complexity. What they needed was a simplified, affordable and centralized way to handle cross-border transactions—without the excessive fees and red tape.

That’s when they found Loop. Attracted by Loop’s transparent pricing and low FX rates, PlanURstay made the switch. The transition was quick and seamless—application completed in just 10–15 minutes, with Loop’s Head of Operations on hand to ensure everything went smoothly.

The Solution

Low FX fees, fast setup and a single platform to manage USD and CAD operations

With Loop, PlanURstay immediately eliminated the hefty FX costs that had previously eaten into their revenue. By removing the 3% FX fee charged by their previous provider, they were able to directly boost their profit margins—without changing anything about how they operated.

Loop also provided a $20,000 business credit card, giving PlanURstay instant access to working capital. Payments to US and Canadian vendors could now be managed in one place, streamlining workflows and improving overall efficiency.

The built-in expense tracking features made it simple to monitor and manage spend, replacing a multi-step manual process with one intuitive platform. Plus, having Canadian-based support meant better communication and a deeper understanding of PlanURstay’s specific business needs.

The Results

Thousands saved on FX fees and a stronger foundation to grow their business

PlanURstay now operates with significantly lower costs and higher efficiency. Eliminating FX fees alone translated into measurable revenue gains. The ability to manage all cross-border transactions from a single platform freed up time and resources to focus on scaling the business.

Operationally, the team can now handle a greater volume of inquiries and bookings with ease, thanks to improved financial workflows and the confidence that comes from having a reliable payments partner.

Looking ahead, PlanURstay is building a new corporate booking tool to include hotels, flights and car rentals—and Loop will be fully integrated into that experience, continuing to power their payments as they grow.