The Problem

SmartMatchApp struggled with rigid banking tools, inefficient international payments, and growing complexity in managing USD revenue.

As a Canadian SaaS company with an enterprise-grade matchmaking platform and a global client base, SmartMatchApp needed modern financial tools to support its operations. With a majority of their revenue coming from the US, traditional banking solutions simply weren’t keeping up.

For starters, SmartMatchApp couldn’t access a corporate USD credit card through their big five Canadian bank without meeting strict requirements more suited to large enterprises. As a result, the founders had to rely on a personal USD credit card, sharing one card between them—leading to delays, manual work, and the constant need to communicate authorization codes.

Paying international contractors and employees also posed challenges. High fees, slow processing times and inefficient workflows were starting to weigh on the company’s bottom line. With Stripe as their main payment processor, they also wanted to optimize how they received USD payouts to avoid unnecessary conversion losses.

After exploring alternatives, SmartMatchApp came across Loop and decided to give it a try.

The Solution

Access to corporate USD credit cards, fast global payments, and tools tailored for cross-border SaaS operations

SmartMatchApp was quickly onboarded with Loop and gained access to a suite of features that solved their immediate pain points and positioned them for growth.

They were able to issue physical and virtual USD credit cards to both founders, removing the reliance on a shared personal card. Now, each partner can manage expenses independently, with full control and transparency.

Loop’s account transfer feature also streamlined SmartMatchApp’s payment processes. Sending money to international team members and suppliers became faster—often same-day or next-day—with no hidden fees. This not only reduced costs but removed unnecessary complexity from their operations.

Beyond the tools, SmartMatchApp appreciated the human side of Loop. From a fast and intuitive application process to access to a dedicated success manager, the support made switching simple and gave them peace of mind.

They’re also in the process of opening a US-based account with Loop, which will allow them to avoid costly currency conversions on Stripe payouts and retain more of their USD revenue.

The Results

SmartMatchApp simplified operations, saved thousands in fees, and gained full control over their financial stack

With Loop, SmartMatchApp has significantly reduced administrative burden, eliminated unnecessary costs, and centralized their financial operations.

Access to USD corporate credit cards meant no more manual coordination between partners. International payments became seamless and fee-free, unlocking hundreds of dollars in monthly savings and giving them back time to focus on product and growth.

By consolidating multiple financial tasks—from payments to expense management—into one modern platform, SmartMatchApp gained better visibility and tighter control over their finances.

Loop’s fast support, ease of use, and focus on Canadian businesses with cross-border needs made it an ideal fit. For SmartMatchApp, Loop isn’t just a financial provider—it’s a partner in their continued expansion.